Shipping and Returns

How and when will LAYV® be shipped after I order?

All LAYV products ordered before 4 p.m. on weekdays will be discreetly shipped the same day via PostNL letter post, DHL letter post or UPS.

Destination

Within the Netherlands

Within EU

Outside EU

Duration Shipment

1-2 business days (usually 1)

3-5 business days

7-14 working days

Carrier

PostNL or DHL

PostNL, DHL or UPS

UPS or UPS

How much does LAYV® charge for shipping?

To make our products as accessible as possible, all orders are shipped free of charge to the following countries:

European Union (EU)

Country

Belgium
Greece
Lithuania
Portugal
Bulgaria
Spain
Luxembourg
Romania
Czech Republic
France
Hungary
Slovenia
Denmark
Croatia

Cost

Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

Country

Malta
Slovakia
Germany
Italy
Netherlands
Finland
Estonia
Cyprus
Austria
Sweden
Ireland
Latvia
Poland

Cost

Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free
Free

European Free Trade Association (EFTA)

Country

Iceland
Norway

Cost

€ 9,95
€ 9,95

Country

Liechtenstein
Switzerland

Cost

€ 9,95
€ 9,95

United Kingdom (UK)

Country

United Kingdom

Cost

€ 14,95

EU candidate countries

Country

Montenegro
Northern Macedonia
Albania

Cost

€ 9,95
€ 9,95
€ 9,95

Country

Serbia
Turkey

Cost

€ 9,95
€ 9,95

Potential candidates (all other Western Balkan countries)

Country

Bosnia-Herzegovina

Cost

€ 14,95

Country

Kosovo

Cost

€ 14,95

European Neighborhood Policy (ENP)-Eastern countries

Country

Armenia
Belarus
Georgia

Cost

€ 14,95
€ 14,95
€ 14,95

Country

Azerbaijan
Moldova
Ukraine

Cost

€ 14,95
€ 14,95
€ 14,95

Other European countries

Country

Russia

Cost

Not available

Non-European countries

Country

Argentina
China
Mexico
South Africa
Australia
Hong Kong
Nigeria
South Korea

Cost

€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95

Country

Brazil
India
New Zealand
Taiwan
Canada
Japan
Singapore
United States

Cost

€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95
€ 24,95

I want to return my order, how do I proceed?

Our products can be returned unopened within 14 days. Upon receipt at our warehouse, you will receive a full refund within 5 business days to the payment method you used, unless otherwise indicated by our support team.